Zion Helicopters | Online Tour Booking Conditions Policy

Zion Helicopter Online Tour Booking Conditions Policy

By submitting my reservation request on this website on-line or verbally with an authorized representative of Zion Helicopter Tours., I acknowledge that I have read and agreed to: ONLINE TOUR BOOKING CONDITIONS & WEBSITE USAGE AGREEMENT, as stated below:

ONLINE TOUR BOOKING TERMS, CONDITIONS & PRIVACY POLICY:

ONLINE BOOKINGS: Your credit card will be charged the full tour retail amount and applicable 6% Heliport Facility Charges (HFC) fees, at the time you place your online booking order. Information and instructions will be supplied after securing your online booking. Your departure date and time will be emailed to you within 24 hours. For all bookings made within 24 hrs. of travel date, please call our Reservations Department – Call Center directly at 435-668-4185 (9.00am to 7.00pm Mountain Time).
 
VALID IDENTIFICATION REQUIRED: A valid photo identification will be required at the time of check-in. This can either be a valid Government-issued passport or Driver’s license. If you purchased your tour with a credit card, please bring the original form of payment as proof of purchase. It is a Felony Crime to board an FAA Approved Part 135 Air Carrier using a stolen or Fraudulent credit card.

COVID-19: In the interests of safety during the COVID-19 pandemic, the wearing of face masks will be mandatory during passenger check-in and during your Zion or Bryce Canyon helicopter flight. Social distancing is not practiced whilst inside the aircraft. If you do not have a facemask, one will be provided complimentary. Note that the aircraft seat six (6) passengers plus the Pilot per flight. Please call Reservations 24 hours in advance if you want to purchase a private flight by calling 435-668-4185, or zionhelicopters@gmail.com
 
CANCELLATION & NO SHOWS: 72 hours cancellation notice of the applicable tour day/day/date is required for Zion, Zion-Bryce and Lake Powell helicopter tours. Not showing up for your tour, or tours canceled within 72 hours of the applicable tour day/date/time will result in a 100% cancellation fee of the applicable retail price. Note: Seven (7) days required for Private Charter flights. NO SHOWS are subject to 100% of the applicable tour retail price. All cancellations made within the applicable required notification period are subject to a $25.00 processing fee (per person).
 
CUSTOMER SERVICE: Customer service feedback must be submitted within 30 days of the applicable tour day/date of travel in writing by email to: zionhelicopters@gmail.com
 
REFUNDS: In the event service(s) described in the applicable Zion Helicopter Tours itinerary cannot be provided due to cause beyond the control of Zion Helicopter Tours, we will exercise all efforts to provide comparable service(s). If your tour itinerary package is canceled and comparable service(s) cannot be provided, Zion Helicopter Tours, will refund all monies paid to Zion Helicopter Tours. Please allow up to five (5) business days for refund processing. Refunds will not be given for any unused portion of a tour.
 
PRICES: Prices are in U.S. Dollars and are subject to change without notice. Children 17 years and under must be accompanied by a Parent or Guardian. Children (2) years of age must purchase a seat at the applicable retail price. Prices and itineraries are subject to change without notice. Tours require a minimum of five (5) passengers to operate.
 
RECONFIRMATION: Reservations must be reconfirmed 24 hrs in advance of the applicable tour day/date/time by calling 702-565-7827 (9.00am – 6.00pm Mountain Time Zone). Failure to reconfirm your applicable flight/tour may result in you being offloaded from your originally booked tour day/date/time.
 
COMFORT & SAFETY: In the interests of comfort and safety, Passengers exceeding 250 lbs./ 112 kg. will be required to purchase an additional seat at the applicable retail price, Due to weight restrictions seat assignments cannot be guaranteed. Passengers exceeding stated body weights may be off-loaded at the time of check-in. Requests cannot be guaranteed and are subject to aircraft weight and balance safety compliance.
 
FLIGHT ROUTES/TIMES: For safety, flight routes and flight times may vary due to weather conditions, Zion Helicopter Tours reserves the right to upgrade passengers onto another tour. Flight times are approximate and include loading and unloading.
 
RETAIL PRICES, APPLICABLE FEES & FUEL: Retail prices, applicable fees, and fuel surcharges are subject to 6% Heliport Facility Charge (HFC) Fees. Prices listed are in U.S. dollars.
 
AIR TERMINAL LOCATION & OPERATIONS:
ZION, ZION-BRYCE AND LAKE POWELL HELICOPTER TOURS  
3050 EAST UT-9, VIRGIN, UTAH 84779

Flights are operated by 5 Star Grand Canyon Helicopter Tours, LLC – FAA Certified Part 135 – Air Carrier No 91HA665N

WEBSITE USAGE AGREEMENT

WEBSITE USAGE AGREEMENT: Zion Helicopter Tours, maintain the ZionHelicopters.com (the site) and all of the information, data, software, photographs, logos, graphs, videos, typefaces, graphics, music, sounds, images, illustrations, designs, icons, and other materials (collectively “Content”) for your information on tours and services sold by Zion Helicopter Tours. All Content in and on our site is for information purposes only. By using this site, you agree to these terms.
COPYRIGHTS: All Content on the website is copyrighted (unless otherwise noted), and may not be used, except as provided in these terms, or in the text on the site, without the prior written permission of Zion Helicopter Tours. Content on the site are either the property or used with permission by Zion Helicopter Tours.
TRADEMARKS: The trademarks, service mark, design and logos (collectively the Trademarks) displayed on our web site are the registered trademarks of Zion Helicopter Tours. Nothing contained on the Site should be construed as granting, by implication or otherwise, any license or right to use any Trademarks displayed on the site without the written permission of Zion Helicopter Tours.

USE OF SITE: Only approved third party resellers and vendors may use or download Content for the promotion of Zion Helicopter Tours products or tours. You may not use or download content for any other commercial purpose without Zion Helicopter Tours prior written permission. Zion Helicopter Tours, also assumes no responsibilities, and shall not be liable for, any damages to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in the Site or you down-loading of Content from the Site. Zion Helicopter Tours may at any time modify these Terms of the Site Usage and your continued use of the Site will be conditioned upon the Terms of the Site Usage in force at the time of your use.

PRIVACY POLICY OF ZION HELICOPTER TOURS

Your privacy is important to Zion Helicopter Tours. Your email address and name, street address, and telephone numbers are stored in our database. Zion Helicopter Tours will not sell, rent, trade, or give your name, email address or any other personal information to any other organization. However, Zion Helicopter Tours, reserves the right to release information to the appropriate authorities, if we believe that such release is reasonably necessary to comply with the law or to protect the property of Zion Helicopter Tours, or safety of Zion Helicopter Tours, or any of its affiliated companies, our employees, users, or others. Future changes to our privacy policy will be posted in advance on this page. If you prefer not to receive email or postal mail from us, telephone us at 435-668-4185. We will gladly honor your request.

Zion Helicopter Tours operates the https://www.ZionHelicopters.com website, which provides the SERVICE.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the ZionHelicopters.com website.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://www.ZionHelicopters.com, unless otherwise defined in this Privacy Policy.

INFORMATION COLLECTION AND USE

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

LOG DATA

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

COOKIES

Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collect information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

SERVICE PROVIDERS

We may employ third-party companies and individuals due to the following reasons:
    •    To facilitate our Service;
    •    To provide the Service on our behalf;
    •    To perform Service-related services; or
    •    To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

SECURITY

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

LINKS TO OTHER SITES

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

CONTACT US

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.


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Zion National Park Helicopter Tours

Flights operated by 5 Star Grand Canyon Helicopter Tours, LLC dba: Zion Helicopter Tours, FAA Part 135 Certificate NO. 5S9A132O. Location: Rivers Edge Facility: 3050 East UT-9, Virgin UT 84779